Diffusion of Innovation In Online Journalism

Posted by Sohail Khatri  |  at  8:21 PM No comments

Diffusion of innovation, a theory applied most directly to communication studies by Rogers [(1995)] and those who have built on his work, deals specifically with the spread of change through a social ystem; it therefore is a natural for this field of study. Again, much of the emphasis has been on diffusion among members of the media audience, ranging from an exploration of readership characteristics of early adopters [(Schweitzer, 1991)] to the degree to which the Internet is being incorporated into consumers' information-gathering patterns [(Stempel and Hargrove, 1996)] to a examination of likely predictors of personal computer adoption ([Lin, 1997], and earlier work). Studies within the newsroom also have been undertaken; the adoption of such new technologies as computer pagination, to offer an example from the world of print journalism, has received considerable attention (see, for instance, Russial, [1994].

Underwood, Giffard and Stamm, [1994]). Researchers also have begun to trace the use of computers
within the newsroom for a variety of information-gathering tasks, from data analysis [(Friend, 1994)] to
searches of online records [(Davenport, Fico and Weinstock, 1996)]. Garrison, who did extensive, earlier work with the adoption of computer-assisted reporting, has been at the forefront of efforts to trace the increasing use of the Internet and other interactive media by journalists([Garrison, 1997a], [1997b]). He has documented, among other things, a steady rise in the use of online information sources by reporters and a strong perception that such sources can be valuable journalistic tools.
Studies such as these provide solid data from within the newsroom, involving changes in journalists' use of and attitudes toward new communication technology, on which to continue building. More explicitly theoretical approaches would enable researchers to draw connections with the diffusion of other innovations, particularly within a fairly narrowly defined social system such as that created by journalism professionals. Studies such as those cited above indicate that the use and acceptance of online media are spreading, but we don't have a clear picture of just how that process is taking place. Specific aspects of diffusion theory raise a number of questions that have not yet been addressed. For example, innovations likely to gain a more rapid acceptance are those perceived as having a high relative advantage, or as being better than the idea they supersede, and as being highly compatible with the existing values of potential adopters. 

What are the perceived advantages of online information sources over more traditional news-gathering methods?
How do such sources mesh with the value that journalists continue to place on investigating government
claims -- or on avoiding stories with unverified content, a media role deemed "extremely important" by
almost half the journalists in Weaver and Wilhoit's [(1996)] latest study? The role of opinion leaders,
individuals within a social system who provide informal information and advice about innovations to
others within the system, also raises intriguing questions. Who are the people within the newsroom whom others will follow? And what gives them the social status that marks them as leaders in this area? Are they the same people seen as leaders in other facets of newsroom life, or do different opinion leaders emerge for technological innovations? For instance, the investigative reporters who are already at the top of the newsroom food chain may now be winning prizes for stories based on online sources, stimulating interest in other reporters seeking to advance. Or leaders may simply emerge as random individuals, perhaps caught up in the diffusion of computer-based media outside the newsroom, become excited and spread the word among their colleagues. Or maybe the opinion leaders are journalists at other media outlets, such as the ones that serve as either real or ideal destinations for large numbers of working professionals: "If it's good enough for The New York Times, it's good enough for me." What role, if any,

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